The Management of Ibadan Electricity Distribution Company (IBEDC) has appealed to customers to stop assaulting IBEDC staff, as it is a criminal offence that can attract jail terms.
Managing Director of IBEDC, Kingsley Achife, who made the appeal, while felicitating with Muslims and all Nigerians on the occasion of Eid-el-Fitri,
assured customers that technical teams are committed to promptly resolving any faults that may occur during this period.
Achife, in a statement, emphasised the importance of the season’s sacrifice in fostering love and selflessness for Nigeria’s prosperity and reiterated IBEDC’s dedication to providing quality service, within the remit of its control, even during holidays.
He urged customers to report complaints to IBEDC offices or call the customer care line at 07001239999 instead of resorting to violence.
He also warned against tampering with electrical installations, highlighting the dangers of such actions, which can lead to electrical accidents.
The MD further advised communities to watch over their electrical installations and report any suspected act of vandalism.
“It is important that communities join us in the fight against vandalism to avoid being plunged into darkness even during this holiday,” he said.
Achife further encouraged customers to utilise IBEDC’s hassle-free payment channels for bill settlements and vending to avoid disconnection as the company’s offices will remain open during public holidays between 9:00a.m. and 3:00p.m. to address customer needs.
